Outsourcing

When a company opts to entrust its business to outsourcing, it gains the advantage to being able to focus company efforts on its own core business, entrusting non-core efforts to a structure created for that purpose, that uses constantly updated technologies for the purpose of being able to provide flexible services that adapt to company trends.
Outsourcing does not involve investments in hardware or software and, thanks to economies of scale, it reduces management and maintenance costs, ensuring the security and reliable saving of data.		  

 



Full IT outsourcing
RGIOutsourcing is an RGI Group company specialized in outsourcing services and facility management. Thanks to integration interfaces and the modularity of the software, customers can decide whether to completely outsource infrastructures and IT processes or to entrust only a portion of those processes to RGI Outsourcing.
In this case, the customer can, for example, maintain centralized management of its core business processes and opt to outsource certain services, such as front-end services for certain channels, back office management components, application hosting and the sales system.
   Insurance EDP Outsourcing

RGIOutsourcing offers a service of high added value that unites technical skills and insurance processes skills.
It comprises:
  • management of test and production application environments (service delivery, release management)
  • batch management with qualitative management of process outputs and workflow management
  • file transfer management and compliance with the law
  • problem determination and routing towards skill groups (applications, system specialists)
This component typically includes service management
 
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