Outsourcing

When a company opts to entrust its business to outsourcing, it is able to focus company efforts on its own core business, leaving non-core issues to a structure created specifically for that purpose. These firms use constantly updated technologies so they can provide flexible services that adapt to company trends.
Outsourcing does not involve investments in hardware or software and, thanks to economies of scale, it reduces management and maintenance costs, ensuring the security and reliable saving of data.		  

 



Full IT outsourcing
RGIOutsourcing is an RGI Group company specialized in outsourcing services and facility management. Thanks to integration interfaces and the modularity of the software, customers can decide whether to completely outsource infrastructures and IT processes or to entrust only a portion of those processes to RGI Outsourcing.
In this case, the customer can, for example, maintain centralized management of its core business processes and opt to outsource certain services, such as front-end services for certain channels, back office management components, application hosting or the sales system.
   Insurance EDP Outsourcing

RGIOutsourcing offers a service of high added value that unites technical skills and insurance processes skills.
It comprises:
  • management of test and production application environments (service delivery, release management)
  • batch management with qualitative management of process outputs and workflow management
  • file transfer management and compliance with the law
  • problem determination and routing towards skill groups (applications, system specialists)
This component typically includes service management
 
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